Terms and conditions
Last updated: October 6, 2026
1. Scope
These terms apply to all contracts for the supply of company data between remoteSalesForce.asia (owner Penky Benaning Kopplin, "Entscheiderdaten") and the customer. We supply businesses only – companies, self-employed professionals acting in their business capacity and public bodies. Deviating terms of the customer do not apply.
2. Conclusion of contract
An order for a sample pack or the starter pack is an offer by the customer; the contract is concluded with our order confirmation by email. The starter pack is pre-assembled (20 industries with 25 records each, from Germany) and can be ordered only once per company; we may decline further orders from the same company. For custom selections, the contract is concluded when the customer accepts our quote. If fewer records are available in a selection than ordered, we tell the customer before invoicing; the customer can then adjust the quantity or withdraw from the order.
3. Service and delivery
We deliver the agreed number of records as an Excel and a CSV file, at the customer's choice as an email attachment or through a download link valid for 7 days. Delivery takes place after payment has been received, at the latest on the following business day. Every record carries the date of its last verification; we cannot guarantee that all details are free of errors.
4. Prices and payment
The prices at the time of ordering apply, in the currency shown on the order page: in euros (€199 for the sample pack, €99 for the starter pack) or in US dollars ($199 for the sample pack, $99 for the starter pack), each as a flat amount. We do not charge VAT or sales tax; any taxes owed by the customer under the law of its own country are the customer's responsibility. Invoices to businesses in the EU are issued under the reverse-charge procedure. Payment is made by bank transfer to the account stated in the order confirmation or invoice within 14 days – for orders in US dollars to our US account by ACH or wire, or in USDC on the Base network to the wallet address stated in the order confirmation. A USDC payment counts as received once the transfer is confirmed on the network; network fees are borne by the customer, and USDC sent on another network or to another address cannot be credited.
5. Right of use
The customer receives a perpetual, non-transferable right to use the delivered data for its own business purposes. Passing on, reselling, renting out or publishing the data – in whole or in part – is not permitted. Affiliated companies count as third parties unless agreed otherwise.
6. Customer obligations
The customer is responsible for using the data lawfully. For contacts in Germany, Austria and Switzerland this includes in particular the GDPR and Section 7 of the German Unfair Competition Act (UWG); the customer also complies with the laws of its own country (in the US, for example, the CAN-SPAM Act and the Telephone Consumer Protection Act). The customer does not use the data for advertising to consumers, sends marketing emails only where consent has been given and calls businesses only where interest can be presumed. If we inform the customer that a person has objected to the use of their data, the customer deletes or blocks the record without delay.
In the event of a culpable breach of section 5 or 6, the customer indemnifies Entscheiderdaten against third-party claims based on that breach.
7. Replacement of outdated records
If a record turns out to be outdated within 30 days of delivery (company closed, contact person left, contact details invalid), we supply an equivalent replacement record free of charge on notification. Notification is made by email to [email protected], stating the order number, the record concerned and the reason.
If no equivalent replacement record is available, the customer receives a pro-rata credit on the price paid for the record concerned.
For orders at promotional prices (for example the early-bird offer), there is no entitlement to replacement or credit under this section; the data is supplied in the condition existing at the time of delivery.
No further claims exist in respect of individual incorrect records.
8. Liability
We are liable without limitation for intent and gross negligence. In cases of slight negligence, we are liable only for breach of essential contractual obligations and limited to the foreseeable damage typical for the contract, at most to the order value. Liability for lost profit is excluded in cases of slight negligence.
9. Final provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Should any provision be invalid, the remaining provisions remain in effect.
These terms apply to orders placed on our English-language pages. German version: AGB.